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Upstate New York Chapter
Special Libraries Association

Thursday, April 10, 2008

Information Delivery Services Librarian, SUNY Geneseo

Position: Information Delivery Services Librarian
SUNY Geneseo, Geneseo, NY

Compensation and benefits: not specified

Description: The State University of New York at Geneseo seeks a highly-motivated public services librarian for an exciting new position in a dynamic, forward-looking resource-sharing department, whose goals are to provide outstanding access services to students, faculty and staff, and community residents.

Access Services encompasses interlibrary loan, collection development, circulation, print and electronic reserves, and current periodicals. The Information Delivery Services (IDS) Librarian manages the IDS Department, including supervision and training of 2.5 FTE clerks and 15+ student assistants, establishes services, policies, and workflow, and develops innovative library services. The IDS Librarian will maintain active, effective communication with library employees and users, and will collaborate with the Collection Development Librarian in developing a unique and highly-innovative Just-in-Time acquisitions model.

Qualifications
Required: ALA-accredited MLS and two or more years relevant experience, including supervisory experience. The successful candidate will have proven experience in and commitment to providing quality customer service, familiarity with issues and trends in access and delivery services or acquisitions, and experience with an integrated library system. Ability to work creatively, collaboratively, and effectively as both a team member and independently, and to promote teamwork among colleagues is essential. Outstanding interpersonal and communication skills (oral and written), and the ability to manage multiple projects and priorities are essential. Candidates should demonstrate a record of ongoing professional development.

Preferred: Information technology skills in relevant areas; experience in resource sharing; ability to create, maintain, and analyze statistical data; project management skills.

Responsibilities:

  • Oversee the operation of the Information Delivery Services Department, including supervision and training of 2.5 FTE clerks and 15+ student assistants.
  • Process and evaluate IDS borrowing and lending requests; handle problem requests and customer service; locate alternative sources and negotiate reciprocal agreements with other libraries.
  • Manage ILLiad customization and user manager, including various ILLiad word templates, files, and website, to provide customized service and optimized workflow. ILLiad webmaster and manages content for IDSProject.org website.
  • Process and evaluate monograph requests through acquisitions and cataloging workflow using OCLC Connexion, Gobi, and other systems.
  • Evaluate IDS services and user needs.
  • Develop and implement a request convergence project plan that combines various request systems and workflow (ILL and purchase request).
  • Provide IDS related training workshops as needed or requested.
  • Active member of the IDS Project team, including mentoring of new IDS libraries.
  • Create, maintain, and analyze Access Services and IDS data, including developing reports for collection development, annual reports, service cost analysis, etc.
  • Monitor and report IDS transactions for copyright compliance to the Copyright Clearance Center.
  • Liaison to OCLC, RRLC, Atlas Systems, Copyright Clearance Center, and other vendors providing services and technologies utilized by IDS.
  • Integrate end-user Library request systems, developing collaboratively across service units and with various systems.
  • Works closely with:
    • Head of Access Services to develop and recommend policies and procedures.
    • Head of Collection Development to link IDS and Acquisitions systems and workflow.
    • Library IT staff to identify and trouble-shoot problems, glitches in IDS software including ILLiad, Odyssey, ARIEL, and UPS online systems, and explore new workflow and options.
    • Reference Librarians on problem requests, collection development, faculty services, etc.
    • Circulation Manager and staff to work cooperatively as an Access Services Team, so that IDS and Circulation staff are cross-trained and serve as backup as appropriate.
  • Participate in other library services, including Reference Desk, Reference Collection Development, and Circulation/Reserve services.
  • Represent library at regional and national conferences.
  • In absence of Head of Access Services, serves as the Acting Head of Access Services.

SUNY Geneseo is an affirmative action/equal opportunity employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. Minorities and women are strongly encouraged to apply.

About the Library: The mission of the Library is “to connect the College community to information, ideas, and works of imagination. To support the College as a center of excellence in undergraduate education we provide instruction and expertise in the organization, evaluation, and use of information resources. We strive to create an intellectual environment that promotes the search for knowledge and a passion for lifelong learning.” Exemplifying the modern library as a dynamic multipurpose learning environment, Milne Library is the hub of the college. Integrated within the Library are the Faculty Teaching and Learning Center, the Center for Academic Excellence, the ESOL Center, and the Satellite Writing Center. Milne has the largest number of public access computers on campus (over 300), and houses over 500,000 volumes and provides access to over 44,000 electronic journals. The Library staff of 34 people includes 17 professional librarians.

About SUNY Geneseo: The State University of New York (SUNY) College at Geneseo nationally recognized as a center of excellence in undergraduate education, is a public liberal arts college with selected professional and master’s level programs. The campus is located in the historic village of Geneseo in the beautiful Finger Lakes region of Western New York, conveniently located close to the city of Rochester. Enrollment on this residential campus averages approximately 5,400 undergraduates and 150 graduates. Kiplinger’s Personal Finance magazine ranked SUNY Geneseo as the best value for out-of-state students, and number six for in-state students among public colleges. In the August 2007, U.S. News and World Report America’s Best Colleges issue, Geneseo was ranked No. 2 among “Top Public Universities – Master’s” for the northern region.

Deadline: Applications will be accepted until position is filled. Review begins May 15, 2008. Additional position information at
http://library.geneseo.edu/about/jobs.shtml

Contact: For more information, please contact:

Sonja Landes
Head of Access Services, Milne Library
SUNY Geneseo
1 College Circle
Geneseo, NY 14454
Email: landes@geneseo.edu Tel: 585-245-5537

Source: RRLC