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Upstate New York Chapter
Special Libraries Association

Friday, May 2, 2008

Polaris Implementation Manager

Position: Polaris Implementation Manager (full-time position)
Polaris Library Systems - Liverpool, NY

Compensation and benefits: Polaris Library Systems offers a highly rewarding, challenging, collegial, family-friendly environment. Comprehensive benefits include medical, dental, life and disability insurance, 401(k), vacation and holiday pay.

Description:

Description of Organization:

From its beginnings thirty years ago, Polaris Library Systems has served libraries with time-saving technology, from its first circulation system in the mid-1970s through its third-generation Polaris Integrated Library System. In addition to its library automation systems, Polaris Library Systems offers workflow analysis, database enhancement, wireless access and network services to libraries. For more information about Polaris Library Systems, visit http://www.polarislibrary.conm/.

Job Description:

Polaris Library Systems, a leading vendor of library automation technology, is seeking candidates for a Polaris Implementation Manager.

At Polaris Library Systems we look for people with energy, talent, and creative drive, balanced with a commitment to precision and quality. We strive to create dynamic teams of individuals that come together to design, build, implement, and support the library automation solutions of tomorrow.

The successful candidate must possess outstanding project management and multitasking skills, be able to delegate tasks effectively, strong communication and presentation skills, and must be committed to quality and an outstanding customer experience.

Duties include, in part, the following:
  • Serving as the project manager, and team leader, for multiple simultaneous contract implementations at public, academic, and special libraries primarily located throughout the United States and Canada.
  • Working directly with customers to establish policy and profile settings required to configure Polaris workflows to satisfy the needs of each customer.
  • Entry of profile and policy data and settings.
  • Troubleshooting and technical support for newly implemented sites.

Required Skills & Qualifications:
  • Must be able to travel, on assignments ranging from 1-5 days, on a periodic basis. Total travel is expected to be less than 25%.
  • Successful candidates must demonstrate an understanding of change management, specifically as it applies to the need for setting staff expectations, procedures, and guidance related to the implementation of a new automation system.
  • Proven problem solving skills.
  • An understanding of the MARC standard for bibliographic data.
  • Strong verbal and written communication skills.
  • MLS or related degree, or demonstrated equivalent experience.
  • Minimum of 3 years previous experience working with integrated library systems, and integrated library system databases.
  • Applicants must show a Demonstrated ability to work on multiple long term projects, at various stages of completion, simultaneously.
  • Strong organizational skills.
  • Demonstrated ability to communicate clearly and effectively with other members of a project team.
  • Proven project management and/or staff management experience.
  • Demonstrated ability to effectively delegate tasks to specialists on a project team.
  • Must be able to travel, on assignments ranging from 1-5 days, on a periodic basis. strong commitment to service.
  • Must enjoy working in a fast-paced, collaborative environment.

Desired Skills & Qualifications:
  • Past experience working for an integrated library system vendor.
  • Past experience working in one or more public libraries, and knowledge of their policies, procedures, and operation.
  • Because this position requires extensive interaction with other members of an implementation team, preference will be given to candidates located in, or willing to relocate to, the Syracuse, NY area. If remotely based, must be able to demonstrate and document past success working remotely through email, voice-, and web-based conferencing, and periodic visits to the home office.
  • Prior experience with the Polaris ILS would be considered a plus, but is not required.
  • Prior experience using Structured Query Language, or any procedural programming language, would be considered a plus, but is not required.


Deadline: Open until filled



Contact: If you have the desire to work with a progressive, professional organization, please forward your resume, and cover letter, to:

Human Resources Manager
Polaris Library Systems
P.O. Box 4903
Syracuse, NY 13221-4903

Or via email to: humanresources@polarislibrary.com

Source: Posted to sla-cuny listserv